Essential Services Will Bibby and Anna Dent Essential Services Will Bibby and Anna Dent

Improving digital support for young people: emerging themes

This post shares our emerging thinking about some of the big themes we found through our research, and how they point towards areas for change. Our overall aim for the project is to understand how and why young people are using online services and support to help them with their essential needs, like health, housing and money, and to identify where there are opportunities for strategic change to make support more accessible and youth-led. Seven areas stood out to us from the interviews and workshop as opportunities.

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Essential Services Will Bibby and Anna Dent Essential Services Will Bibby and Anna Dent

What we’re learning about how to improve digital support for young people

We share our emerging observations from our research looking into essential digital support for young people. Our overall aim for the project is to understand how and why young people are using online services and support to help them with their essential needs, like health, housing and money, and to identify where there are opportunities for strategic change to make support more accessible and youth-led.

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Community Tech Anna Dent Community Tech Anna Dent

Community Tech: Evaluation blogpost #1

We’re taking an approach called an ‘embedded’ evaluation: this basically means that rather than commission an external evaluation expert to come and observe and talk to us from time to time, we are collectively responsible for evaluating ourselves. Of course, this comes with risks (what if we just say that we’re great or terrible at everything? How can we be objective?) and doesn’t necessarily come naturally, but we decided that the benefits of being able to continuously learn and then adjust what we do or how we do it were worth it.

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Rachel Coldicutt Rachel Coldicutt

Funding the Digital Policy Lab

Promising Trouble is seeking funding to support charities working with refugees, asylum seekers and migrants to develop digital policy and campaigning skills.

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