Anna Dent Anna Dent

Automating public services

Why the new government and public sector as a whole need to take a careful approach to automation in public services, including the use of AI

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Anna Dent Anna Dent

Meeting young people where they are

Today we launch a new report looking at how young people access support online. We find a range of experiences, good and bad. The report proposes a new model of essential digital support which finds young people where they are, respects privacy and autonomy, and joins up services.

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Connectivity Power Dominique Barron Connectivity Power Dominique Barron

A radically inclusive approach to digital society

Today we're publishing a new paper, "Affordable, Accessible, and Easy-to-Use: A radically inclusive approach to building a better digital society". This report stems from research we have been conducting exploring the relationship between digital inclusion and health. This research has been part of our Community Connectivity programme and our 3-year partnership with Impact on Urban Health.

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Community Connectivity Anna Hamilos, Cat Smith Community Connectivity Anna Hamilos, Cat Smith

Connect who?

Take a minute to think about how and where you’re reading this. You might be using your mobile data, the train station's free wifi, hotspotting or using your homebroad. The ease of access, the speed of the connection, concerns about privacy and data sharing will no doubt impact your experience. Then there’s the most important consideration: the cost.

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Tom Armitage and Rachel Coldicutt Tom Armitage and Rachel Coldicutt

Connecting Households or People?

The summer has been busy for our Community Connectivity project, which is exploring how access to the Internet can improve people’s health outcomes. One of the things we’re exploring in the project is how to make Internet access free or extremely affordable; as part of that we’re working out how to provide community-owned connectivity.

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Research, Community Connectivity Anna Dent Research, Community Connectivity Anna Dent

Internet Access - a universal right?

It is now hard to argue that internet access is not an essential part of everyday life. Carrying out the tasks of daily life, enjoying entertainment and socialising without reliable and affordable connectivity is a serious challenge. Yet we know that millions of people either don’t have the internet at home, or are struggling to afford their broadband bills.

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