What good is innovation if it doesn’t work for everyone?
Towards community-driven technologies and inclusive growth. An open invitation to a thinking party.
Automating public services
Why the new government and public sector as a whole need to take a careful approach to automation in public services, including the use of AI
Meeting young people where they are
Today we launch a new report looking at how young people access support online. We find a range of experiences, good and bad. The report proposes a new model of essential digital support which finds young people where they are, respects privacy and autonomy, and joins up services.
A radically inclusive approach to digital society
Today we're publishing a new paper, "Affordable, Accessible, and Easy-to-Use: A radically inclusive approach to building a better digital society". This report stems from research we have been conducting exploring the relationship between digital inclusion and health. This research has been part of our Community Connectivity programme and our 3-year partnership with Impact on Urban Health.
How bold can we afford to be?
In his latest blog, Tom McGrath reflects on the future of digital inclusion policy and shares details of our new event, Reconnecting Britain.
Adapting digital inclusion policy for the AI age
In March 2024, we convened a private roundtable to discuss the future of digital inclusion policy. Here, we share a short overview of what we discussed in the roundtable and some of the key themes that emerged.
Digital Inclusion for 2024 and Beyond
Whenever the UK General Election ends up taking place, 2024 is inevitably going to be a year in which civil society, policymakers and politicians are looking for new solutions to our social challenges.
How we tackle digital exclusion should be no exception.
Tech for Today - and for Tomorrow
A new report outlining how community innovation helps Britain build strong foundations for innovation.
The market is failing – internet access must be affordable for everyone
In the last few weeks of 2023, there were a few announcements which could have major implications for the delivery of affordable broadband services.
Connect who?
Take a minute to think about how and where you’re reading this. You might be using your mobile data, the train station's free wifi, hotspotting or using your homebroad. The ease of access, the speed of the connection, concerns about privacy and data sharing will no doubt impact your experience. Then there’s the most important consideration: the cost.
Putting the lid on Pandora’s Box: how community power shapes AI
AI regulation is not just a technical issue, it’s a social one. Any future Labour government must put public interest first and move on from the corporate capture that is baked into the Conservative’s approach. This starts by empowering communities.
Recognising community power as a pillar of AI governance
There is no responsible AI without community power
We’re recruiting a Chairperson
Promising Trouble is seeking an entrepreneurial, values-driven Chair to support us through our next stage of growth.
Making AI work for everyone
Promising Trouble’s Executive Director Rachel Coldicutt OBE has been at CogX Festival and Partners for a New Economy, explaining why ethics still matter in the age of AI.
The real cost of home broadband
Affording good quality, home internet is rarely included in this discussion, but it is unarguable that a reliable home connection is essential for almost all aspects of life, from socialising to work, shopping to accessing healthcare and other public services.
Connecting Households or People?
The summer has been busy for our Community Connectivity project, which is exploring how access to the Internet can improve people’s health outcomes. One of the things we’re exploring in the project is how to make Internet access free or extremely affordable; as part of that we’re working out how to provide community-owned connectivity.
Internet Access - a universal right?
It is now hard to argue that internet access is not an essential part of everyday life. Carrying out the tasks of daily life, enjoying entertainment and socialising without reliable and affordable connectivity is a serious challenge. Yet we know that millions of people either don’t have the internet at home, or are struggling to afford their broadband bills.
Why digital inclusion matters to health
We are delighted to announce the next phase of our partnership with Impact on Urban Health. Over the next two years, we will carry out a programme of research, community engagement, policy development and influencing.
Call for Expressions of Interest: Economist
Promising Trouble is looking for a freelance economist to support us with modelling the affordability of internet connectivity. Deadline for expressions of interest: Tuesday 7 March, 09:00 GMT
Call for Expressions of Interest: Inclusion Research Producer
Promising Trouble is looking for a freelance Inclusion Research Producer to support us with designing and implementing inclusive practices in our Community Tech programme. Deadline for expressions of interest: Tuesday 7 March, 09:00 GMT