Today we launch a new report looking at how young people access support online. We find a range of experiences, good and bad. The report proposes a new model of essential digital support which finds young people where they are, respects privacy and autonomy, and joins up services.

Whenever the UK General Election ends up taking place, 2024 is inevitably going to be a year in which civil society, policymakers and politicians are looking for new solutions to our social challenges.

How we tackle digital exclusion should be no exception.

In the last few weeks of 2023, there were a few announcements which could have major implications for the delivery of affordable broadband services.

Take a minute to think about how and where you’re reading this. You might be using your mobile data, the train station's free wifi, hotspotting or using your homebroad. The ease of access, the speed of the connection, concerns about privacy and data sharing will no doubt impact your experience. Then there’s the most important consideration: the cost.